TURNAROUND TIMES 
 
Turnaround times vary from each service. Please read the service description to learn more. Once booked, the estimated turnaround time will be available in your Client Portal. Note, in any event where a high volume of orders are placed, time frames for services may change. If you have a rush or Priority booking, your turnaround time will not be affected by this.



REFUND POLICY 
 

PrettyOnTheGFX does not provide refunds for any services. Having buyers remorse or wanting to use another company instead is not a suitable means for a refund. Once payment has been made, the sale is final. It is advised that you give your project sufficient time for completion for these reasons: revisions may be needed, there may be a peak in the orders received or prior orders may take slightly longer than expected. We are currently a one-woman operation. We do provide a reasonable timeframe for each project, however, there may be an additional time needed to verify all sources before we can begin. If for any reason you want to cancel a service already rendered or paid for, that is your choice. However, due to the work produced or in queue, payments already received by PrettyOnTheGFX will not be refunded in order to offset the loss of business. If partial work has already been received by the client and they choose to cancel, the partial or full payment that has been paid will not be refunded. Ownership of all artwork, layouts and development will remain the property of PrettyOnTheGFX and remaining work will not be sent to the client for their ownership. If the project is in it’s final stage, ownership will be transferred to client after full payment is received. By booking, you agree that you understand & agree with this policy.

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The only reason any monies will be refunded is in the event PrettyOnTheGFX is unable to complete the project for personal reasons or illness.

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PRIVACY POLICY
 
Protecting your private information is our priority. This Statement of Privacy applies to www.prettyonthegfx.com, and PrettyOnTheGFX and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to PrettyOnTheGFX include www.prettyonthegfx.com. The PrettyOnTheGFX website is a graphic design & branding site. By using the PrettyOnTheGFX website, you consent to the data practices described in this statement.

Collection & Usage of your Personal Information

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We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a giveaways or contest sponsored by us or one of our partners; (c) signing up for special offers; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. Protecting your private information is our priority & we do not enter in the practices of selling information. The usage of photos & other business information for your graphics & design work will be applied in which PrettyOnTheGFX & [client] has ownership of the work created.

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Pricing & policies are subject to change at any time without notice

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Last Updated: January 15, 2023

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